CT3-DOC-001
Terminal Onboarding Guide
The complete path from first inquiry to first cargo: screening, documentation, agreements and account setup.
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Professional reference documents for traders, refiners, importers, brokers, terminal users and energy companies. Requested documents are delivered to your business email.
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Downloadable Form · CT3-FORM-001
Tank Storage Agreement Requirement Form
Capture your tank storage requirements before commercial review. This is a requirement-collection form only — not a Tank Storage Agreement, offer, allocation, reservation or commercial commitment.
CT3-DOC-002
Storage Capacity Request Guide
How to structure a capacity request so it can be evaluated quickly — required information, evaluation criteria and response process.
CT3-DOC-003
Tank Leasing Handbook
The four leasing structures, the clauses that matter, and how tenancy works in practice across the life of an agreement.
CT3-DOC-004
Crude Oil Storage Guide
Service scope, custody regime, grade management and blending support for crude storage customers.
CT3-DOC-005
Refined Products Storage Guide
Segregation discipline, quality preservation and multi-modal evacuation for white and black products.
CT3-DOC-006
Marine Terminal Operations Guide
Vessel call procedures from nomination to departure — ISGOTT interface, scheduling, documentation and laytime discipline.
CT3-DOC-007
Cargo Documentation Checklist
The document set expected before receipt, generated during storage, and issued at redelivery — in checklist form.
CT3-DOC-008
Product Acceptance Guidelines
How proposed cargoes are evaluated for acceptance: quality documentation, compatibility, provenance and screening.
CT3-DOC-009
Counterparty Due Diligence Guide
Our screening standards in both directions — what we verify, what you can verify about us, and the documents exchanged.
CT3-DOC-010
Terminal Safety Overview
The safety architecture of the terminal: management system, work control, ship–shore safety and emergency readiness.
CT3-DOC-011
Environmental & Operational Responsibility Guide
Containment, emissions and water management, waste handling, spill preparedness and the governance behind them.
CT3-DOC-012
Frequently Requested Commercial Documents
The standard document set counterparties request during evaluation — what exists, what it contains, and how to obtain each item.
CT3-DOC-013
Commercial Procedures Guide
How commercial relationships run day to day: nominations, scheduling, invoicing, variations and dispute handling.
CT3-DOC-014
Inspection Process Guide
Surveyor access end to end: appointment, scope, witness rights, sampling authority and reporting interfaces.
These documents describe our standard frameworks and industry practice. Terminal-specific specifications, commercial terms and certification records are released to qualified counterparties post-screening — see Counterparty Onboarding. Resource requests are logged and may be used to contact you about your inquiry; see our Privacy Policy.
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