Reference
Frequently Asked Questions
Direct answers, grouped by topic. If your question is not here, ask it — sales@crudetankersiii.com.
Commercial
Is Crude Tankers III AS a broker or trading company?+
Neither. We are an independent terminal operator and storage infrastructure provider — the trading name of Crude Tankers III AS. The company does not trade petroleum products and holds no commodity positions against its customers.
How is storage priced?+
By negotiation against the specific requirement — structure, tenor, product, throughput profile and ancillary services. We do not publish rate cards; no institutional operator does. Indicative terms follow counterparty qualification.
What is the minimum volume or tenor?+
Minimums are set per terminal and product class agreed commercial terms. State your requirement; if we cannot fit it, we say so promptly.
Can capacity be assigned or subleased?+
Assignment and sublease provisions are defined in each agreement the assignment provisions of the storage agreement; any substitute counterparty must pass the same screening.
Do you work with brokers?+
Yes, where the principal is disclosed and passes screening. We decline undisclosed-principal arrangements.
Operations
Can my surveyor verify my product?+
Yes — surveyors appointed by cargo interests may witness gauging, sampling and quantity calculation at every custody point, and may seal and receive samples per the agreed protocol.
How are gains and losses handled?+
Computed daily and reconciled within tolerances defined in the storage agreement; anything beyond tolerance triggers investigation with findings shared with the customer.
How is my product released?+
Only against authenticated instructions from the entitled party, per the release protocol agreed at onboarding — including callback verification for high-value releases.
What reporting will I receive?+
Stock statements on the agreed cadence an agreed reporting cadence, movement confirmations per event, and full parcel-file reproduction on request.
Do you support blending and additives?+
Where infrastructure allows in-tank and in-line blending capability — always against written orders, with metered movements and post-execution testing.
Compliance & Onboarding
What does onboarding involve?+
Mutual due diligence: we verify identity, ownership and sanctions status; you receive our legal entity details, documentation pack and — under NDA — terminal specifications. Typical timeline: a standard onboarding window.
What documents should I prepare?+
Corporate registration, UBO disclosure, authorized signatory list; cargo owners add product origin and quality documentation.
Where are your terminals?+
Terminal specifications and locations are provided to qualified counterparties on request following screening and NDA, consistent with security and commercial confidentiality practice.
How do I verify a document claiming to be from Crude Tankers III AS?+
All genuine documents issue from @crudetankersiii.com addresses, are version-numbered and dated. Verify by callback to published contacts; report suspected misuse to info@crudetankersiii.com.
Marine
What vessel sizes can you handle?+
Berth limits (draft, LOA, displacement) are defined per terminal published berth specifications and confirmed at nomination against the vessel's particulars.
How are berth windows allocated?+
Per the storage agreement's berthing provisions the berthing provisions of the storage agreement; contracted customers receive scheduling priority.
What marine documentation follows a call?+
Ship/shore checklist, statement of facts, timesheet, custody quantity documents and any letters of protest — issued promptly to entitled parties.
Discuss Your Storage Requirements
Our commercial team responds to qualified inquiries within two business days. All inquiries are subject to counterparty screening.